Important customer information

Email is the absolute best way to contact us. You can email us at

Your email will usually be answered within a 12 hrs, but officially we will respond within 2 business days.

Money Orders:
Email us for the address and name to mail any money order too. All money orders must be pre-approved. DO NOT send a check or money order without contacting us first. DO NOT send money orders or checks to our shipping warehouse in Leonberg.

Return Address:
Contact us before sending in any returns/exchanges. Our Return and Exchange Policies.

71229 Leonberg  (Germany)

DO NOT send any money order or correspondence to this address.

About our support:
As a small company our customer service has always been complimented as superb, and we'd like to keep it that way. Also, we are almost always on the road or overseas - therefore, we prefer you email us directly for any questions. It is usually the quickest way to get a reply.

If you cannot email us, then call and leave a message here and we'll absolutely return your call when we are able. The DE number is + 49 71 52 90 80 88.If you leave a message please be use to tell us the time zone you are in and the best time to reach you.

Fax: +49 7152 - 926 30 92

Catalog: We do not have a print catalog at this time, sorry.